Privacy Policy
Welcome to www.sol33.com.
This Privacy Policy (“Policy”) is intended to help you understand how Sól:33 (“the Company”, “we”, or “our website”) collects, uses, discloses, and retains your personal data in Taiwan and other applicable regions.
Please read this Policy carefully before using this website. By browsing this website, submitting information, booking a service, or registering for any service offered by us, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
1. METHODS AND CATEGORIES OF PERSONAL DATA COLLECTION
1.1. Purposes and Methods of Collection
To provide you with enhanced services, we may request personal data that can identify you when you use this website, make a booking, submit a form, or participate in activities. In accordance with the Personal Data Protection Act of Taiwan (“PDPA”), the personal data we may collect includes:
(a) Name
(b) Gender
(c) Email address
(d) Phone number
1.2. Third-Party Personal Data
If you provide personal data of any third party (e.g., a friend or family member who accompanies you for a session), you confirm that you have obtained their prior consent and that they agree to allow us to collect and use their personal data, including:
(a) Name
(b) Email address
(c) Phone number
2. Purposes of Using Personal Data
2.1. We may use your personal data for the following purposes (as defined in the PDPA’s categories of data collection):
(a) Manage your appointment booking
(b) Manage your package and/or service
(c) Improve our customer services
(d) Conduct surveys and feedbacks
(e) Marketing activities, promotions, collaborations and redemptions
(f) Analyze data
(g) Operate and troubleshoot our website
(h) Security checks
(i) Other reasonably related purposes
We will not use your personal data for purposes other than those listed above unless we obtain your consent or are required to do so by law.
3. Protection of Personal Data
3.1. Security Measures
We are committed to protecting your personal data and will not sell, rent, or disclose your information to third parties without your consent.
Personal data may only be shared with necessary service partners under the following conditions:
(a) Appointment scheduling and customer management systems
(b) Marketing and promotional service providers
(c) Website maintenance, IT support, or cybersecurity service providers
(d) When required by law or requested by judicial authorities
All partners are bound by confidentiality obligations.
4. Use of Cookies
4.1. When you browse this website, we may use Cookies to enhance your browsing experience.
Cookies do not directly collect personally identifiable information.
You may configure your browser to reject Cookies; however, doing so may result in certain website functions not operating properly.
5. Third-Party Website Links
5.1. This website may contain links to third-party websites or activities hosted by external providers. Once you leave our website:
(a) The information you provide will be governed by the third party’s privacy policy
(b) We are not responsible for how those third-party websites handle your data
(c) For any concerns, please contact the respective third-party service provider directly
6. Access, Correction, and Withdrawal of Consent
6.1. In accordance with the PDPA, you have the right to:
(a) Request access to or review your personal data
(b) Request the supplementation or correction of your personal data
(c) Request restrictions on the processing of your personal data
(d) Request deletion of your personal data
If you wish to withdraw your consent or request deletion of your data, please contact us at:
Sól:33 Customer Service
Email: sol33tw@gmail.com
Phone: 02-2723-3163 ｜ 02-2723-3165
We may require identity verification to protect your privacy.
6.2. Possible Service Limitations
If you request deletion or cessation of the use of certain data, we may be unable to continue providing full services.
We will inform you in advance should such circumstances occur.
6.3. Legal Exceptions
Even if you withdraw consent, the Company may retain or use certain data within the scope permitted by law (e.g., mandatory retention of transaction records).
7. Amendments to this Privacy Policy
7.1. We may update this Privacy Policy from time to time.
Updates will be posted on this website.
You are responsible for reviewing the latest version.
By continuing to use this website, you agree to be bound by the revised Policy.